What Do We Really Need When We’re Hurting?
When someone we care about is struggling, our instinct is often to help by offering advice, solutions, or reassurance. While these responses are usually well-intentioned, they may not always be what a person needs most in moments of emotional pain.

A recent article by Antonieta Contreras, published in Psychology Today, explores the idea that emotional suffering is not simply a problem to be solved, but a signal that calls us toward connection. Rather than focusing on eliminating distress, the article highlights the importance of consolation – the experience of being comforted, understood, and accompanied through difficult emotions.
This perspective can feel somewhat unfamiliar in today’s culture, where productivity, self-improvement, and resilience are highly valued. We are often encouraged to “fix” problems quickly, including emotional ones. Yet many people find that what helps most during periods of grief, disappointment, anxiety, or hardship is not a perfect solution, but the presence of a supportive person who is willing to listen and sit alongside them.
Research consistently shows that meaningful social connection plays a vital role in emotional wellbeing. Feeling seen, heard, and cared for can reduce the sense of isolation that often accompanies emotional pain. While support does not remove suffering altogether, it can make difficult experiences feel more manageable.
At our practice, we often work with individuals who feel pressured to cope alone or to move past difficult emotions as quickly as possible. Therapy can provide a space where experiences are acknowledged without judgement and where people can explore their emotions in the context of a safe, supportive relationship.
If this topic resonates with you, we encourage you to read the original article:
“What We Really Need When We’re Hurting” by Antonieta Contreras, published in Psychology Today.
The article reminds us that healing often begins with connection. Sometimes what we need most is not advice or a solution, but a space where we feel heard, understood, and supported. While we cannot always take away someone’s pain, being present with them can make a meaningful difference. If you’re finding things difficult at the moment, our team is here to listen and help you navigate whatever you’re facing.
