Fees and Rebates

Fees and Rebates


Depending on which psychologist you see, our consultation fee is $230 per session. Each session is 55 minutes in duration. Fees are payable at your consultation either by cash, EFTPOS, or credit card (Visa, Mastercard, Amex). 

There is a cancellation fee of half the session fee when you cancel a session with less than 48 hours’ notice, except in the case of significant illness or misadventure. If you give less than 24 hours’ notice (except in the case of unforeseen emergencies), or fail to arrive for the appointment, the full session fee is charged. These cancellation fees are not claimable from Medicare or private health insurance. 

Rebates and Medicare

Clinical psychology services are claimable under Medicare for eligible individuals. To be eligible, a GP must deem you to suffer from a mental illness or mental disorder (such as depression or anxiety), in which case you can claim a rebate for up to 20 individual sessions with a clinical psychologist per calendar year. The gap you pay contributes to the Medicare Safety Net, so once you reach the safety net in a calendar year, you will receive an additional rebate of 80% of the gap per session. 

To be able to claim any Medicare rebate, you require a GP Mental Health Treatment Plan prior to your first psychology session. You need to consult with your GP to discuss this, and please be advised that many GPs require you to book a long consultation for them to assess you adequately. 

We have Medicare Online Claiming available, so after you pay for your session we can claim your rebate immediately for you. Please note it is not possible to just pay us the gap; you need to pay the whole session fee before we can claim your rebate, which Medicare pays into your bank account. 

If you are not eligible for the Medicare rebate (for example, you may not have a psychological condition but just want some relationship counselling), your private health fund may offer some rebate. Most private health funds now offer rebates for clinical psychology services if you have extras cover. Please contact your health fund to enquire how many sessions are covered per year, and if there is a dollar limit per session and/or overall. We cannot submit these claims on your behalf because we do not have HICAPS facilities.